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Customer Relationship Management : Concepts and Technologies
Edition : 4th ed. Pdf ed.
Call Number : 658.8 BUT c
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How to manage customer voice : panduan mengelola suara pelanggan sebagai kunci keberhasilan perusahaan mewujudkan kepuasan pelanggan untuk membangun citra perusahaan masa depan
Edition : 2nd ed.
Call Number : 658.8 HAR h 2018
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Services Marketing : People, Technology, Strategy
Edition : 9th ed.
Call Number : 658.8 WIR s 2020
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How to win customer through customer service with heart
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Call Number : 658.8 HAR h
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Salesforce for dummies
Edition : 7th ed.
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Reorganize for resilience
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Call Number : 658.81 GUL r
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Services marketing : people, technology, strategy
Edition : 8th ed.
Call Number : 658.8 WIR s
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Customer relationship management
Edition : PDF ed.
Call Number : 658.81 BAR c
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Customer relationship management : concept, strategy, and tools
Edition : 3rd ed. PDF ed.
Call Number : 658.81 KUM c
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Experimental marketing : consumer behavior, customer experience and the 7Es
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Call Number : 658.83 BAT e
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Customer relationship management : concept, strategy, and tools
Edition : 3rd ed.
Call Number : 658.81 KUM c
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Managing customer experience and relationships
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Call Number : 658.81 PEP m
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Customer relationship management : concepts and technologies
Edition : 4th ed.
Call Number : 658.81 BUT c
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CRM for dummies
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Call Number : 658.81 HEL c
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Marketing automation for dummies
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Customer experience for dummies
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The customer experience book : how to design, measure and improve customer experience in your business
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Loyalty 3.0 : how big data and gamification are revolutionizing customer and employee engagement
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Call Number : 658.81 PAH l
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Likeable business : why today's consumers demand more
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Leading the Starbucks way : 5 principles for connecting with your customers, your products, and your people
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Pelanggan puas? Tak cukup!
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Hearty complaint handling
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Call Number : 658.8 MAY h
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Services marketing : integrating customer focus across the firm
Edition : 6th ed. International ed.
Call Number : 658.8 ZEI s
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