APA Style

Michelli, Joseph A.. (2014). Leading the Starbucks way : 5 principles for connecting with your customers, your products, and your people . Toronto: McGraw-Hill Education.

Chicago Style

Michelli, Joseph A.. Leading the Starbucks way : 5 principles for connecting with your customers, your products, and your people. Toronto: McGraw-Hill Education, 2014. Text.

MLA Style

Michelli, Joseph A.. Leading the Starbucks way : 5 principles for connecting with your customers, your products, and your people. Toronto: McGraw-Hill Education, 2014. Text.

Turabian Style

Michelli, Joseph A.. Leading the Starbucks way : 5 principles for connecting with your customers, your products, and your people. Toronto: McGraw-Hill Education, 2014. Print.