APA Style

Buttle, Francis, Maklan, Stan. (2019). Customer Relationship Management : Concepts and Technologies (4th ed. Pdf ed.). New York: Routledge.

Chicago Style

Buttle, Francis, Maklan, Stan. Customer Relationship Management : Concepts and Technologies. 4th ed. Pdf ed. New York: Routledge, 2019. Electronic Resource.

MLA Style

Buttle, Francis, Maklan, Stan. Customer Relationship Management : Concepts and Technologies. 4th ed. Pdf ed. New York: Routledge, 2019. Electronic Resource.

Turabian Style

Buttle, Francis, Maklan, Stan. Customer Relationship Management : Concepts and Technologies. 4th ed. Pdf ed. New York: Routledge, 2019. Electronic Resource.