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Leading the Starbucks way : 5 principles for connecting with your customers, your products, and your people
Edition :
Call Number : 658.4 MIC l
Availability : 1 copies available for loan
Pelanggan puas? Tak cukup!
Edition :
Call Number : 658.8 TJI p
Availability : 1 copies available for loan
Hearty complaint handling
Edition :
Call Number : 658.8 MAY h
Availability : 1 copies available for loan
Services marketing : integrating customer focus across the firm
Edition : 6th ed. International ed.
Call Number : 658.8 ZEI s
Availability : 2 copies available for loan
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Matana University Online Public Access Catalog. For assistance, contact your librarian by email library@matanauniversity.ac.id.