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Customer Relationship Management : Concepts and Technologies
Buttle, FrancisMaklan, Stan

Penulis mengambil perspektif manajerial untuk melacak peran CRM di seluruh tahap perjalanan pelanggan yaitu akuisisi, retensi, dan pengembangan. Secara teori masuk akal dan relevan secara manajeria…

Edition
4th ed. Pdf ed.
ISBN/ISSN
9781351016551
Collation
xxiii, 44 p. : col. ill.
Series Title
-
Call Number
658.8 BUT c
Availability1
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cover
Customer relationship management : concepts and technologies
Buttle, Francis

Edition
4th ed.
ISBN/ISSN
9781138498259
Collation
xxiii, 444 p. ; 26 cm.
Series Title
-
Call Number
658.81 BUT c

Edition
4th ed.
ISBN/ISSN
9781138498259
Collation
xxiii, 444 p. ; 26 cm.
Series Title
-
Call Number
658.81 BUT c
Availability1
Add to basket
View DetailCite

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