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Pedoman Do & Don't No.1: Service Excellence
Bank Hagakita

Pedoman singkat ini memperkenalkan tata cara dan petunjuk-petunjuk sebagai pegangan bagi para karyawan bank dalam tugasnya memandu layanan sehari-hari dan menciptakan suatu budaya "excellence" dala…

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131 p. ; 20 cm
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658.8 HAG p
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