Service quality management in hospitality, tourism and leisure

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Service quality management in hospitality, tourism and leisure

Kandampully, Jay - Personal Name; Mok, Connie - Personal Name; Sparks, Beverley - Personal Name;

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19010227 647.94 SER Lt ; P3 ( My Library) Available

Detail Information

Series Title: -
Call Number: 647.94 SER
Publisher: Oxon : Routledge., 2001
Collation: xvii, 339 p. ; 24 cm.
Language: English
ISBN/ISSN: 9780789011411
Classification: 640
Content Type: -
Media Type: -
Carrier Type: -
Edition: -
Subject(s): Hospitality industry—Management
Tourist trade—Management
Specific Detail Info: -
Statement of Responsibility: -

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