Customer service satisfaction & call center berdasarkan ISO 9001 : mengukur pelayanan jasa plus studi kasus PT Asuransi Jiwa Manulife Indonesia

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Customer service satisfaction & call center berdasarkan ISO 9001 : mengukur pelayanan jasa plus studi kasus PT Asuransi Jiwa Manulife Indonesia

Rangkuti, Freddy - Personal Name;

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16010226 658.8 RAN c Bank Indonesia Corner Available

Detail Information

Series Title: -
Call Number: 658.8 RAN c
Publisher: Jakarta : Gramedia Pustaka Utama., 2013
Collation: viii, 198 p. ; 21 cm.
Language: Indonesia
ISBN/ISSN: 9786020300223
Classification: 650
Content Type: -
Media Type: -
Carrier Type: -
Edition: -
Subject(s): Customer services
Specific Detail Info: -
Statement of Responsibility: -

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