cover
Services marketing : integrating customer focus across the firm
Zeithaml, Valarie A.Bitner, Mary JoGremler, Dwayne D.

Edition
6th ed. International ed.
ISBN/ISSN
9780071086967
Collation
xxvii, 642 p. ; 26 cm.
Series Title
-
Call Number
658.8 ZEI s

Edition
6th ed. International ed.
ISBN/ISSN
9780071086967
Collation
xxvii, 642 p. ; 26 cm.
Series Title
-
Call Number
658.8 ZEI s

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