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How to manage customer voice : panduan mengelola suara pelanggan sebagai kunc…
Haryono, PM. BudiSuyantoro, Fl Sigit

Buku ini membahas pentingnya perusahaan mengelola suara pelanggan melalui media cetak dan elektronik, terutama melalui jejaring sosial. Perusahaan perlu fokus pada pelanggan sebagai faktor sentral …

Edition
1st ed.
ISBN/ISSN
9789792940008
Collation
112 p ; 21 cm
Series Title
-
Call Number
658.8 HAR h 2013
Availability3
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