Service, quality & satisfaction

Edition

3.

ISBN/ISSN

9789792927856

Collation

xix, 503 p. ; 23 cm.

Series Title

-

Call Number

658.8 TJI s

Hospitality Retail Management: A Unit Manager's Guide

e-Book available, please log-in on Member Area to access or contact our librarian. Buku ini memberikan panduan kepada manajer unit di industri layanan hospitality, membahas topik-topik seperti m…

Praktikum akuntansi perusahaan jasa

Edition

-

ISBN/ISSN

9789794911044

Collation

xvi, 156 p. ; 23 cm.

Series Title

-

Call Number

657.8 LUB p

Designing for service : key issues and new directions

Edition

-

ISBN/ISSN

9781474250122

Collation

xxii, 258 p. ; 24 cm.

Series Title

-

Call Number

658.406 DES

Service management : operations, strategy, information technology

Edition

8th ed. International ed.

ISBN/ISSN

9781259010651

Collation

xviii, 524 p. ; 28 cm.

Series Title

-

Call Number

658 FIT s

Perdagangan jasa ASEAN

Edition

-

ISBN/ISSN

-

Collation

14 p. ; 21 cm.

Series Title

-

Call Number

382.959 IND pj