The New Gold Standard : 5 Leadeship principles for creating a legendary custo…
Buku ini membahas tentang bagaiamana The Ritz-Carlton Hotel Company melakukan pelayanan yang detail dan khusus, sehingga menonjol di bidang hospitality. Kita akan melihat rahasia kepemimpinan di ba…
- Edition
- -
- ISBN/ISSN
- 978-0-07-154833-5
- Collation
- xvi, 284 p. ; 22 cm
- Series Title
- -
- Call Number
- 647.94068 MIC n
Leading the Starbucks way : 5 principles for connecting with your customers, …
- Edition
- -
- ISBN/ISSN
- 9780071801256
- Collation
- xi, 286 p. ; 24 cm.
- Series Title
- -
- Call Number
- 658.4 MIC l
- Edition
- -
- ISBN/ISSN
- 9780071801256
- Collation
- xi, 286 p. ; 24 cm.
- Series Title
- -
- Call Number
- 658.4 MIC l
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