APA Style
Tjiptono, Fandy, Chandra, Gregorius. (2011).
Service, quality & satisfaction (3.).
Yogyakarta:
Andi.
Chicago Style
Tjiptono, Fandy, Chandra, Gregorius.
Service, quality & satisfaction.
3.
Yogyakarta:
Andi,
2011.
Text.
MLA Style
Tjiptono, Fandy, Chandra, Gregorius.
Service, quality & satisfaction.
3.
Yogyakarta:
Andi,
2011.
Text.
Turabian Style
Tjiptono, Fandy, Chandra, Gregorius.
Service, quality & satisfaction.
3.
Yogyakarta:
Andi,
2011.
Print.