APA Style

Nee, Ines. (2016). Managing Negative Word-of-Mouth on Social Media Platforms: The Effect of Hotel Management Responses on Observers’ Purchase Intention (1st ed. Pdf ed.). Wiesbaden: Springer Gabler.

Chicago Style

Nee, Ines. Managing Negative Word-of-Mouth on Social Media Platforms: The Effect of Hotel Management Responses on Observers’ Purchase Intention. 1st ed. Pdf ed. Wiesbaden: Springer Gabler, 2016. Electronic Resource.

MLA Style

Nee, Ines. Managing Negative Word-of-Mouth on Social Media Platforms: The Effect of Hotel Management Responses on Observers’ Purchase Intention. 1st ed. Pdf ed. Wiesbaden: Springer Gabler, 2016. Electronic Resource.

Turabian Style

Nee, Ines. Managing Negative Word-of-Mouth on Social Media Platforms: The Effect of Hotel Management Responses on Observers’ Purchase Intention. 1st ed. Pdf ed. Wiesbaden: Springer Gabler, 2016. Electronic Resource.