APA Style

Kerpen, Dave. (2011). Likeable social media : how to delight your customers, create an irresistible brand, and be generally amazing on Facebook (and other social networks) . New York: McGraw-Hill.

Chicago Style

Kerpen, Dave. Likeable social media : how to delight your customers, create an irresistible brand, and be generally amazing on Facebook (and other social networks). New York: McGraw-Hill, 2011. Text.

MLA Style

Kerpen, Dave. Likeable social media : how to delight your customers, create an irresistible brand, and be generally amazing on Facebook (and other social networks). New York: McGraw-Hill, 2011. Text.

Turabian Style

Kerpen, Dave. Likeable social media : how to delight your customers, create an irresistible brand, and be generally amazing on Facebook (and other social networks). New York: McGraw-Hill, 2011. Print.