APA Style

Patterson, Kerry, a.o.. (2013). Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behavior (2nd ed.). Toronto: McGraw-Hill Education.

Chicago Style

Patterson, Kerry, a.o.. Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behavior. 2nd ed. Toronto: McGraw-Hill Education, 2013. Text.

MLA Style

Patterson, Kerry, a.o.. Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behavior. 2nd ed. Toronto: McGraw-Hill Education, 2013. Text.

Turabian Style

Patterson, Kerry, a.o.. Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behavior. 2nd ed. Toronto: McGraw-Hill Education, 2013. Print.