APA Style
Wirtz, Jochen, Lovelock, Christopher. (2016).
Services marketing : people, technology, strategy (8th ed.).
Hackensack:
World Scientific Publishing.
Chicago Style
Wirtz, Jochen, Lovelock, Christopher.
Services marketing : people, technology, strategy.
8th ed.
Hackensack:
World Scientific Publishing,
2016.
Text.
MLA Style
Wirtz, Jochen, Lovelock, Christopher.
Services marketing : people, technology, strategy.
8th ed.
Hackensack:
World Scientific Publishing,
2016.
Text.
Turabian Style
Wirtz, Jochen, Lovelock, Christopher.
Services marketing : people, technology, strategy.
8th ed.
Hackensack:
World Scientific Publishing,
2016.
Print.