APA Style
Kumar, V., Reinartz, Werner. (2018).
Customer relationship management : concept, strategy, and tools (3rd ed.).
Berlin:
Springer.
Chicago Style
Kumar, V., Reinartz, Werner.
Customer relationship management : concept, strategy, and tools.
3rd ed.
Berlin:
Springer,
2018.
Text.
MLA Style
Kumar, V., Reinartz, Werner.
Customer relationship management : concept, strategy, and tools.
3rd ed.
Berlin:
Springer,
2018.
Text.
Turabian Style
Kumar, V., Reinartz, Werner.
Customer relationship management : concept, strategy, and tools.
3rd ed.
Berlin:
Springer,
2018.
Print.