APA Style

Buttle, Francis. (2019). Customer relationship management : concepts and technologies (4th ed.). Oxon: Routledge.

Chicago Style

Buttle, Francis. Customer relationship management : concepts and technologies. 4th ed. Oxon: Routledge, 2019. Text.

MLA Style

Buttle, Francis. Customer relationship management : concepts and technologies. 4th ed. Oxon: Routledge, 2019. Text.

Turabian Style

Buttle, Francis. Customer relationship management : concepts and technologies. 4th ed. Oxon: Routledge, 2019. Print.