APA Style
Kandampully, Jay, Mok, Connie, Sparks, Beverley. (2001).
Service quality management in hospitality, tourism and leisure .
Oxon:
Routledge.
Chicago Style
Kandampully, Jay, Mok, Connie, Sparks, Beverley.
Service quality management in hospitality, tourism and leisure.
Oxon:
Routledge,
2001.
Text.
MLA Style
Kandampully, Jay, Mok, Connie, Sparks, Beverley.
Service quality management in hospitality, tourism and leisure.
Oxon:
Routledge,
2001.
Text.
Turabian Style
Kandampully, Jay, Mok, Connie, Sparks, Beverley.
Service quality management in hospitality, tourism and leisure.
Oxon:
Routledge,
2001.
Print.