APA Style
Lovelock, Christopher, Witz, Jochen. (2004).
Services marketing : people, technology, strategy (5th ed.).
Upper Saddle River, NJ:
Pearson Education International.
Chicago Style
Lovelock, Christopher, Witz, Jochen.
Services marketing : people, technology, strategy.
5th ed.
Upper Saddle River, NJ:
Pearson Education International,
2004.
Text.
MLA Style
Lovelock, Christopher, Witz, Jochen.
Services marketing : people, technology, strategy.
5th ed.
Upper Saddle River, NJ:
Pearson Education International,
2004.
Text.
Turabian Style
Lovelock, Christopher, Witz, Jochen.
Services marketing : people, technology, strategy.
5th ed.
Upper Saddle River, NJ:
Pearson Education International,
2004.
Print.