APA Style

Mayangsari, Agni S.. (2015). Hearty complaint handling . Jakarta: Gramedia Pustaka Utama.

Chicago Style

Mayangsari, Agni S.. Hearty complaint handling. Jakarta: Gramedia Pustaka Utama, 2015. Text.

MLA Style

Mayangsari, Agni S.. Hearty complaint handling. Jakarta: Gramedia Pustaka Utama, 2015. Text.

Turabian Style

Mayangsari, Agni S.. Hearty complaint handling. Jakarta: Gramedia Pustaka Utama, 2015. Print.