APA Style
Fitzsimmons, James A., Fitzsimmons, Mona J., Bordoloi, Sanjeev K.. (2014).
Service management : operations, strategy, information technology (8th ed. International ed.).
New York:
McGraw-Hill.
Chicago Style
Fitzsimmons, James A., Fitzsimmons, Mona J., Bordoloi, Sanjeev K..
Service management : operations, strategy, information technology.
8th ed. International ed.
New York:
McGraw-Hill,
2014.
Text.
MLA Style
Fitzsimmons, James A., Fitzsimmons, Mona J., Bordoloi, Sanjeev K..
Service management : operations, strategy, information technology.
8th ed. International ed.
New York:
McGraw-Hill,
2014.
Text.
Turabian Style
Fitzsimmons, James A., Fitzsimmons, Mona J., Bordoloi, Sanjeev K..
Service management : operations, strategy, information technology.
8th ed. International ed.
New York:
McGraw-Hill,
2014.
Print.